Prices & Payment
The prices of apartments are quoted in UK Pounds and include all taxes and services
except telephone usage. Rates are based on seven-night or monthly stay, however
the apartments can be pro-rated for shorter and longer stays. Prices may be subject
to currency fluctuation, however, when accommodation has been paid in full, there
will be no increase. All bookings must be paid in full no later than one month prior
Deposits & Final Payment
On making a booking, guests are required to pay a Security Deposit to secure the
apartment. The Security Deposit will be returned / credited on departure, pending
general inspection. The amount of the Security Deposit may vary depending on the
actual reservation. This is required for protection against actual damage to the
property and/or its contents.
Payment can be made by credit card, wire transfer, sterling cheque, or cash. Credit
card surcharge of up to 3.5% depending on card. Non-payment of balance by due date
will be deemed as a cancellation.
Arrival / Departure Times
Check-in time is around 2:00pm with check-out time around 11:00am . This may be
flexible, depending on previous occupation. Should guests require an early or immediate
check-in on arrival, it is recommended that reservations are made from the previous
night, or to store luggage at building until apartments are ready.
Guests will be met at the building on arrival. We require guest arrival and departure
details, in order to know when to expect guests. A phone number is provided, to
ensure that guests are met on time and presented with keys. We can also pick up
guests at the airport for a small charge if required.
A confirmation is emailed or faxed upon receipt of the deposit and credit card details.
A final confirmation is sent after the balance payment is taken.
Cancellations / Amendments
If you want to cancel your booking, you must do so in writing. We cannot guarantee
that any requests for amendments or changes in dates will be satisfied. However,
if you wish to make any alteration to your booking (including the transfer of your
booking to another person) after it has been accepted by us, we will try to accommodate
your requirements, subject to availability and payment by you of an alteration fee,
in the amount of £15.00 per booking
In the event of cancellation after your booking has been accepted by us, then we
impose the following charges:
Outside 29 days prior to arrival: one weeks equivalent rental will be forfeited.
If however, the cancellation is received by us within 29 days to the date of arrival,
no refund will be made.
No refund will be made for the unused portion of your stay or for non-arrival which
is classified as a NO SHOW.
In the very unlikely event that we cannot provide the booked accommodation, the
client understands that we will do our best to find an alternative of at least a
similar standard, and provide transportation as appropriate to this alternative
apartment. All our apartments are professionally managed so that any such occurrence
is extremely rare. We shall have no liability in respect of any other costs, losses
or damages existing out of or in connection with relocation of accommodation since
such relocation is outside our control.
Liability / Indemnity
We reserve the right to amend prices or to change accommodation without notice due
to circumstances beyond our control.
Save in respect of liability for death or personal injury arising out of negligence
or for fraudulent misrepresentation, we and all contributors to the website hereby
disclaim to the fullest extent permitted by law all liability for any loss or damage
including any consequential or indirect loss or damage incurred by the guest, whether
arising in contract or otherwise.
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